Job Description

Wyndham Hotels & Resorts is now seeking a Coordinator, Insurance to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The Compliance Coordinator, Insurance, will assist in protecting the interest of Wyndham Hotels and Resorts and its brands. Team member will be responsible for managing and overseeing all aspects of insurance-related activities within the organization for our 9k+ franchised and/or managed locations. This includes verifying and processing insurance certificates, communicating with insurance brokers/providers, and ensuring compliance with all relevant franchise agreement requirements. The successful candidate will play a crucial role in maintaining accurate records, resolving insurance-related issues, and supporting the overall efficiency of our insurance processes.

What you'll do

• Responsible for obtaining, reviewing, maintaining insurance certificates in accordance with brand standards and franchise agreements, which includes the following responsibilities:
  • Coordination and execution of mass communications and delivery of notices pertaining to the annual renewal submissions and any related deficiencies.
  • Effective communication of required revisions to policies when necessary to meet franchise agreement requirements.
  • Escalate, monitor, track unresolved deficiencies to internal stakeholders.
  • Independently administer the insurance administration inbox, drafting and coordinating responses. Organize and archive insurance records in accordance with company policies and legal requirements. 
  • As needed, assist in obtaining, reviewing, and approving insurance certificates pertaining to hotel integration and relicensing transactions.
• Act as the main point of contact between our organization, insurance brokers/providers, and franchisees. Communicate effectively with internal stakeholders to provide information on insurance matters. Including the execution and delivery of monthly reporting to operational team members to drive compliance. Address inquiries and concerns related to insurance coverage.
• Develop and deliver monthly reporting on execution of mass communications/notices. Collaborate with manager on system/technology enhancements.
• Investigate and resolve insurance-related issues and discrepancies.
• Collaborate with risk management to resolve any insurance-related challenges, as needed.

You'll be successful if you have

• Detail-oriented with strong organizational skills, able to self-manage all tasks and deadlines, assign priority to tasks, and work within tight and changing deadlines.
• Excellent written and verbal communication skills. Must be able to give and receive information efficiently/effectively with a professional demeanor.
• Proven ability to manage and prioritize a significant volume of tasks on a daily basis.
• Must demonstrate persistence and timely, diligent follow-up in all communications.
• Advanced working knowledge of MS Office and related insurance systems, with a focus on Excel based reporting.
• Ability to work independently and collaboratively with both internal and external stakeholders.
• Problem-solving skills and a proactive approach to addressing insurance-related challenges.

Required Qualifications/Experience

• College Degree (BA, BS), preferred.
• 1-3 years administration experience in insurance and/or franchised service industry.
• Strong understanding of insurance requirements, policies and procedures.
• Excellent communication and interpersonal skills.
• Experience working in a large matrix organization and a cross-functional team environment.

Company Overview

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $26.96 - $44.94 per hour.

Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 5% annual target, subject to the terms of the Plan.

Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company’s core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:

• Health insurance with HSA and FSA options
• Dental insurance
• Vision insurance
• Life/AD&D insurance
• Short- and Long-Term Disability coverage
• 401(k) with generous company match
• Vacation time- Accrue 1.615 hours of paid vacation per week
• Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
• Paid sick leave accrued as state and local laws require
• Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits Page. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.

We are accepting applications for this position through 02/28/2026.

Job Tags

Similar Jobs